Your Rights and Responsibilities

  • Please treat all doctors and practice staff with courtesy and respect.
  • Violence or abuse is not tolerated and any patient acting in this manner will be removed from the list.
  • You are responsible for your own health and that of your children and you should take appropriate action and advice.
  • Please try and follow medical advice offered and take medication as advised.
  • Please keep your telephone call brief and avoid calling during peak morning surgery hours for non-urgent matters.
  • Please do not ask for or arrange a specialist appointment without first discussing the matter with the doctor. If you later decide you no longer need an appointment made for you, please inform us and the hospital.
  • If you are not completely satisfied with any part of your care, please do let us know so that we may learn from your experience.
  • You have the right at any time to leave our list and to register with another practice.