Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

 

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

  • use Voice Connect, please dial 02475 102 720 to use this service
  • fill out a repeat prescriptions request form 
  • Use Rapid Health, admin request to submit your medication request.
  • bring the paper form to the surgery, Monday to Friday between 8:00am to 6:30pm

Collecting your prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Holiday prescriptions

If you are going on holiday please make sure you give the doctor at least 48 hours to get the prescription ready. Please have enough medication to last you for the holiday period. If you need to speak to a doctor about getting more medication for a holiday then please ring the surgery and leave the doctor a message.

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.